Pensioners Will Receive Great Service, According To PTAD

The Pension Transitional Arrangement Directorate has stated that it is committed to ensuring that retirees nationwide receive their benefits on time.

Since the start of the current administration, the federal government-owned pension agency said it had made significant efforts to ensure that the pension industry has undergone thorough reform.

This was said by Dr. Chioma Ejikeme, the Executive Secretary of PTAD, during the South-West Stakeholders Forum on Friday in Akure, the capital of Ondo State.

Ejikene thanked Major General Muhammadu Buhari (ret.) for making pension payments “an unwritten first line charge” from the beginning of his government.

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She said, “PTAD’s dedication to the care of our pensioners is unwavering, and we will keep meeting and cooperating with the different pension unions to ensure the provision of high-quality services.

We hope that the President-elect will treat Defined Benefit Scheme pensioners with the same consideration as President Buhari’s government has. We cannot afford to return to the days when the needs of the DBS seniors were neglected, and they owed months’ worth of pension arrears.

Speaking about the recently introduced “I Am Alive Confirmation” solution, which was introduced last month for pensioners to use in ensuring efficient and effective delivery, Ejikeme said that a six-month grace period would be provided for every department and their pensioners to complete their IAAC Solution to prevent the system from crashing.

She said that on April 14, the police pensioners were the first enrollees in the IAAC solution, the internet-based verification platform for all Defined Benefit Scheme pensioners covered by PTAD’s payroll.

“We pray that the president-elect would treat Defined Benefit Scheme pensioners with the same decency that President Buhari’s government has.

Our progressive journey from the field and mobile verifications to building a solid pensioner database, benefit computation, ensuring the regular payment of monthly pensions, and paying long-overdue pension arrears to pensioners has been filled with innovation, dedication, commitment, and persistence, and it has produced significant accomplishments.

Although PTAD has made significant advances and is devoted to making even greater ones, she acknowledged that the situation could have been better.